Choose from 9 hotels and accommodations within 5 miles of San Manuel Indian Bingo and Casino, including these picks: Knights Inn Highland: With a stay at this 1.5-star motel, guests can enjoy access to a casino and a restaurant, along with free WiFi. San Manuel is proposing to build a hotel and expand its existing casino operations to meet the growing needs of its guests. The facility expansion would take place within and adjacent to the site of the current casino on the San Manuel Indian Reservation and includes: A resort-style, approximately 500-room hotel.
Director, Revenue Management- Hotel - San Manuel Casino
58839
Director, Revenue Management- Hotel
San Manuel Casino
Highland, California 92346
United States
Feb 03, 2021
Mar 06, 2021
Full Time
Hotel Operations
Under the general direction of the Vice President of Hotel Operations, the Director of Revenue Management is responsible for the development and implementation of revenue management strategies and processes in all client hotels in order for optimization and maximization of its revenues. The Director of Revenue Management identifies new revenue opportunities, provides daily, weekly and monthly reporting, optimizes and expands distribution partnerships, and acts as overall business development partner for the Office of the General Manager. Additionally, the Director of Revenue Management actively participates in the Revenue Management Committee and champions a revenue management culture.
Essential Duties & Responsibilities
1. Develops revenue management and distribution strategy of hotel, creates policies and holds teams accountable for the day-to-day yield operations, including daily analysis, strategy adjustments and reporting.
2. Oversees a team that creates and develops pricing strategies in conjunction with offers and special events, and in accordance with enterprise objectives. Ensures alignment with Strategic Marketing, Player Development and Financial Planning & Analysis.
3. Oversees a team that creates and develops policies and procedures, staffing plans and statistical guidelines.
4. Performs competitive benchmark studies and follows market trends with weekly dynamic forecast of expected results, variances and budget comparisons. Analyzes economic trends to determine the demand for hotel reservations based on tourism and business travel.
5. Analyzes overall daily hotel performance and provides summary reports with recommendations to improve long-term strategies. Conducts monthly property performance reviews and develops strategic and tactical action plans.
6. Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.
7. Ensures website and OTA booking process is maintained, up-to-date and functional. Oversees and audits standards and operations for all on-line reservations.
8. Oversees and audits standards and operations of reservations in partnership with Finance and FP&A, and implements revenue management procedures and best practices.
9. Oversees a team that creates and maintains a thirteen-month rolling demand calendar in partnership with additional departments to ensure alignment with strategic business plans.
10. Drives results through staff professional development and appropriate training programs that monitors results through evaluation, inspection, and analysis.
11. Performs other duties as assigned to support efficient operation of Department.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education/Experience/Qualifications
- Bachelor's Degree in Hotel Management, Tourism, Business, STEM based studies or Economic Studies required. Master's preferred.
- Minimum 10 years' of revenue management experience required inclusive of 3-5 years in a hotel setting. Revenue Management in a Casino setting preferred.
- Highly computer literate with a high level command of Excel.
- Knowledgeable of hotel technology: Revenue Management Systems, PMS, Channel Manager, GDS, CRS, Extranets
- Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.
Certificates/Licenses/Registrations
- At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
- A qualified candidate/employee must have a valid driver's license with an acceptable driving record as determined by the company's insurance carrier.
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Please click on the Apply Now button to submit your Casino Careers resume in our database. If you are redirected to our Company Online Application, it must also be completed for you to be considered. If an Email Employer button is visible, it enables you to also submit a resume/cover letter.
San Manuel Casino
777 San Manuel Boulevard
Highland, CA 92346
Website: https://www.sanmanuel.com
San Manuel Casino is located in Highlands, CA, just 60 minutes from downtown Los Angeles, and a short drive from LA-Ontario International Airport. The gaming facility is operated by the San Manuel Entertainment Authority, an economic instrumentality of the San Manuel Band of Mission Indians. The casino floor contains over 4,800 of the latest and most innovative slot machines in a state-of-the-art facility. It features over 130 Vegas-style poker and blackjack tables, an exclusive high-limit room, and a designated Poker room.
Food & beverage venues include Big Mo' Cafe, Tutu's Food Court with fast-food options around the clock, Rock & Brews with a wide selection of craft burgers and craft beer from around the world, as well as legendary comedian George Lopez's Chingon Kitchen, which provides an authentic Mexican dining experience. Guests can dance the night away with DJ's at Bar Bar Bar, listen to Rock'n Roll tribute bands on stage at Rock & Brews, or enjoy Latin music at George Lopez's Chingon Tequila Lounge.
Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a 'behind the scenes' employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry. At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be. Apply today to join our team!
Highland, CA, Jan. 11, 2021 (GLOBE NEWSWIRE) -- San Manuel Casino is proud to announce that it is among the first entertainment venues in the world to become Sharecare Health Security VERIFIED® with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can visit with confidence at properties that have appropriate health safety procedures in place.
This verification comes with an easily identifiable 'seal of approval' – the Sharecare VERIFIED® with Forbes Travel Guide badge – based on the property's compliance with expert-validated best practices that minimize the risk and impact of COVID-19 and potential future public health events.
'This recognition is a testament to the Tribe's values and unwavering desire to put people first, as well as our team members' relentless efforts and dedication to safety,' said General Manager Peter Arceo. 'During the closure of the casino, we worked tirelessly to create one of the most robust safety plans in the country. We trained all our employees under the guidance of medical experts, introduced new technology to minimize touchpoints, and made rigorous modifications throughout our entire property.'
Developed by Forbes Travel Guide, the global authority on genuine Five-Star service, and digital health industry leader Sharecare, the comprehensive verification covers more than 360 standards across health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, the guest experience, and health safety communication with guests and employees. Properties are required to verify their health protocols on an ongoing basis to ensure continued compliance with the most up-to-date global health standards.
'The pandemic has made it clear that venues must, first and foremost, assure guests of their safety,' said Filip Boyen, CEO of Forbes Travel Guide. 'By becoming VERIFIED®, San Manuel Casino has demonstrated its commitment to creating a culture of accountability and following global best practices to heighten health security, certified by a third party.'
For a complete list of hotels and resorts that currently are Sharecare Health Security VERIFIED® with Forbes Travel Guide, please visit www.forbestravelguide.com/verified.
About San Manuel Casino
San Manuel Casino Hotel Address
San Manuel Casino is Southern California's one-stop destination for entertainment and fun, located just 60 minutes from downtown Los Angeles and a short drive from LA-Ontario International Airport. San Manuel Casino guests enjoy the most slots on the West Coast, Vegas-style blackjack, high-limit gaming, live entertainment, sumptuous dining and a generous player's reward program. Since 1986, players have received over $2 billion in cash, prizes and giveaways, making any visit to San Manuel an exciting and memorable experience. For more information on San Manuel Casino, visit www.SanManuel.com and follow us on Twitter, Instagram and Facebook.
Choose from 9 hotels and accommodations within 5 miles of San Manuel Indian Bingo and Casino, including these picks: Knights Inn Highland: With a stay at this 1.5-star motel, guests can enjoy access to a casino and a restaurant, along with free WiFi. San Manuel is proposing to build a hotel and expand its existing casino operations to meet the growing needs of its guests. The facility expansion would take place within and adjacent to the site of the current casino on the San Manuel Indian Reservation and includes: A resort-style, approximately 500-room hotel.
Director, Revenue Management- Hotel - San Manuel Casino
58839
Director, Revenue Management- Hotel
San Manuel Casino
Highland, California 92346
United States
Feb 03, 2021
Mar 06, 2021
Full Time
Hotel Operations
Under the general direction of the Vice President of Hotel Operations, the Director of Revenue Management is responsible for the development and implementation of revenue management strategies and processes in all client hotels in order for optimization and maximization of its revenues. The Director of Revenue Management identifies new revenue opportunities, provides daily, weekly and monthly reporting, optimizes and expands distribution partnerships, and acts as overall business development partner for the Office of the General Manager. Additionally, the Director of Revenue Management actively participates in the Revenue Management Committee and champions a revenue management culture.
Essential Duties & Responsibilities
1. Develops revenue management and distribution strategy of hotel, creates policies and holds teams accountable for the day-to-day yield operations, including daily analysis, strategy adjustments and reporting.
2. Oversees a team that creates and develops pricing strategies in conjunction with offers and special events, and in accordance with enterprise objectives. Ensures alignment with Strategic Marketing, Player Development and Financial Planning & Analysis.
3. Oversees a team that creates and develops policies and procedures, staffing plans and statistical guidelines.
4. Performs competitive benchmark studies and follows market trends with weekly dynamic forecast of expected results, variances and budget comparisons. Analyzes economic trends to determine the demand for hotel reservations based on tourism and business travel.
5. Analyzes overall daily hotel performance and provides summary reports with recommendations to improve long-term strategies. Conducts monthly property performance reviews and develops strategic and tactical action plans.
6. Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.
7. Ensures website and OTA booking process is maintained, up-to-date and functional. Oversees and audits standards and operations for all on-line reservations.
8. Oversees and audits standards and operations of reservations in partnership with Finance and FP&A, and implements revenue management procedures and best practices.
9. Oversees a team that creates and maintains a thirteen-month rolling demand calendar in partnership with additional departments to ensure alignment with strategic business plans.
10. Drives results through staff professional development and appropriate training programs that monitors results through evaluation, inspection, and analysis.
11. Performs other duties as assigned to support efficient operation of Department.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education/Experience/Qualifications
- Bachelor's Degree in Hotel Management, Tourism, Business, STEM based studies or Economic Studies required. Master's preferred.
- Minimum 10 years' of revenue management experience required inclusive of 3-5 years in a hotel setting. Revenue Management in a Casino setting preferred.
- Highly computer literate with a high level command of Excel.
- Knowledgeable of hotel technology: Revenue Management Systems, PMS, Channel Manager, GDS, CRS, Extranets
- Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.
Certificates/Licenses/Registrations
- At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
- A qualified candidate/employee must have a valid driver's license with an acceptable driving record as determined by the company's insurance carrier.
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Please click on the Apply Now button to submit your Casino Careers resume in our database. If you are redirected to our Company Online Application, it must also be completed for you to be considered. If an Email Employer button is visible, it enables you to also submit a resume/cover letter.
San Manuel Casino
777 San Manuel Boulevard
Highland, CA 92346
Website: https://www.sanmanuel.com
San Manuel Casino is located in Highlands, CA, just 60 minutes from downtown Los Angeles, and a short drive from LA-Ontario International Airport. The gaming facility is operated by the San Manuel Entertainment Authority, an economic instrumentality of the San Manuel Band of Mission Indians. The casino floor contains over 4,800 of the latest and most innovative slot machines in a state-of-the-art facility. It features over 130 Vegas-style poker and blackjack tables, an exclusive high-limit room, and a designated Poker room.
Food & beverage venues include Big Mo' Cafe, Tutu's Food Court with fast-food options around the clock, Rock & Brews with a wide selection of craft burgers and craft beer from around the world, as well as legendary comedian George Lopez's Chingon Kitchen, which provides an authentic Mexican dining experience. Guests can dance the night away with DJ's at Bar Bar Bar, listen to Rock'n Roll tribute bands on stage at Rock & Brews, or enjoy Latin music at George Lopez's Chingon Tequila Lounge.
Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a 'behind the scenes' employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry. At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be. Apply today to join our team!
Highland, CA, Jan. 11, 2021 (GLOBE NEWSWIRE) -- San Manuel Casino is proud to announce that it is among the first entertainment venues in the world to become Sharecare Health Security VERIFIED® with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can visit with confidence at properties that have appropriate health safety procedures in place.
This verification comes with an easily identifiable 'seal of approval' – the Sharecare VERIFIED® with Forbes Travel Guide badge – based on the property's compliance with expert-validated best practices that minimize the risk and impact of COVID-19 and potential future public health events.
'This recognition is a testament to the Tribe's values and unwavering desire to put people first, as well as our team members' relentless efforts and dedication to safety,' said General Manager Peter Arceo. 'During the closure of the casino, we worked tirelessly to create one of the most robust safety plans in the country. We trained all our employees under the guidance of medical experts, introduced new technology to minimize touchpoints, and made rigorous modifications throughout our entire property.'
Developed by Forbes Travel Guide, the global authority on genuine Five-Star service, and digital health industry leader Sharecare, the comprehensive verification covers more than 360 standards across health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, the guest experience, and health safety communication with guests and employees. Properties are required to verify their health protocols on an ongoing basis to ensure continued compliance with the most up-to-date global health standards.
'The pandemic has made it clear that venues must, first and foremost, assure guests of their safety,' said Filip Boyen, CEO of Forbes Travel Guide. 'By becoming VERIFIED®, San Manuel Casino has demonstrated its commitment to creating a culture of accountability and following global best practices to heighten health security, certified by a third party.'
For a complete list of hotels and resorts that currently are Sharecare Health Security VERIFIED® with Forbes Travel Guide, please visit www.forbestravelguide.com/verified.
About San Manuel Casino
San Manuel Casino Hotel Address
San Manuel Casino is Southern California's one-stop destination for entertainment and fun, located just 60 minutes from downtown Los Angeles and a short drive from LA-Ontario International Airport. San Manuel Casino guests enjoy the most slots on the West Coast, Vegas-style blackjack, high-limit gaming, live entertainment, sumptuous dining and a generous player's reward program. Since 1986, players have received over $2 billion in cash, prizes and giveaways, making any visit to San Manuel an exciting and memorable experience. For more information on San Manuel Casino, visit www.SanManuel.com and follow us on Twitter, Instagram and Facebook.
About Forbes Travel Guide
Forbes Travel Guide is the only independent, global rating system for luxury hotels, restaurants and spas. Started as Mobil Travel Guide in 1958, the company created the first Five-Star rating system in the United States. Today, Forbes Travel Guide's incognito inspectors travel the world, evaluating properties based on up to 900 rigorous, objective standards. Forbes Travel Guide also supports the hospitality industry and other service-oriented businesses such as luxury residential, healthcare and private clubs with bespoke training solutions, evaluation services and the creation of custom service standards. For more information, please visit partner.forbestravelguide.com.
About Sharecare
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
San Manuel Casino Hotel Prices
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San Manuel Casino&hotel Directions
